The AI in Business Podcast
Beyond Chatbots - The Future of AI-Enabled User Experience - with Suhas Uliyar of Oracle
May 5, 2020 22m
Chatbots are a hot topic, but it's just the tip of the iceberg in terms of the broader evolution of the customer experience. This week we're joined by Suhas Uliyar, VP of Digital Assistant AI & Integration at Oracle. Suhas breaks down key areas of user experience change, and how AI is helping (or could help) to usher in that transformation. If you're new to chatbots and NLP applications, download our "Unlocking the Business Value of NLP" PDF guide: www.emerj.com/nlp1